Get in Touch
Have a question about an order, printer, scanner, or return? We're here to help during standard U.S. business hours.
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Email Support
For order inquiries, printer & scanner questions, and general support:
📬 Replies within 1 business dayPhone Support
Speak directly with our team for urgent order-related matters:
- Monday – FridayBusiness Hours
- SaturdayLimited Hours
- SundayClosed
Mailing Address
SoftGraphic Services Inc.
1518 Sams Hill Rd 41
El Cajon, CA 92021
United States
1518 Sams Hill Rd 41, CA 92021
Common Topics
Choose the topic that best fits your question so we can assist you faster.
Order Inquiries
Questions about your order status, confirmation emails, or order details.
Shipping & Delivery
Tracking your package, delivery timelines, or missing shipments.
Returns & Refunds
Starting a return, refund status, or questions about our 30-day return policy.
Printer & Scanner Questions
Compatibility, setup, specifications, or choosing the right printer or scanner.
Payment Issues
Billing questions, failed payments, or payment method inquiries.
Other Inquiries
Anything else — we're happy to help with any question you may have.
